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For families and friends

Be involved, even when you can’t be there.

A familiar companion for someone close to you, a clear plan for visits and agreed updates that keep you in the picture.

Two adults spending time together

Start with what they want

You may be worried about long days alone. They may be missing a particular friend, shop or activity. Ask what they would enjoy more of before deciding what the visits should look like.

Companionship can be for a parent, partner, adult child, relative or friend. It can add company alongside the support they already have. The person receiving the visits is part of the conversation from the start.

You do not have to organise everything yourself

Tell us what has prompted you to get in touch, where the person lives and what their week looks like. Jonathan handles the first conversation. We talk through the company wanted, practical arrangements and how visits would fit around everyone involved.

We introduce a companion for a free meet-and-greet. Your loved one can ask questions, talk about their interests and decide how they get on.

Updates that respect the person

Before visits begin, we agree whether updates are wanted, who receives them and what can be shared. The companion writes a note after every visit, covering what happened, what the person enjoyed and anything practical to follow up.

Having someone else pay for visits does not take away the person's choice about their own information. We settle that together so everyone understands the arrangement.

Room for your own commitments

A regular visit can give you time to work, attend an appointment, rest or spend time with other people. We agree what support your loved one needs while you are away and where companionship fits alongside any other care.

Visits can last for the time you need, with the support and price agreed beforehand. See prices and longer arrangements.

If something needs changing

Tell us if the timing, activity or companion does not feel right. Ask the person receiving visits what they would change too. You have our team to speak to, as well as the companion who visits.

Read how visits start or use the visit planning pack to talk it through together.

Let’s talk

What would you like company for?

Tell us what you have in mind. We’ll talk through the visits and introduce a companion for a free meet-and-greet.

Work out what would help.

Put a simple plan together, check the cost, or talk it through with us.

Chat with us

Live chat on WhatsApp

Questions about companionship or care? Tell us what’s on your mind.

Our team can help you explore the next step, including finding a care provider if that’s what you need.

Chat on WhatsApp

Opens WhatsApp. If we’re helping someone else, leave a message and we’ll get back to you.

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