Whitegreen Companions — home
Our companions

The same familiar face,
every single week

Our companions are employed by Whitegreen, not introduced to you as self-employed strangers. Here is exactly who comes to the door, and what they had to do to get there.

Enhanced DBS on every companionEmployed, trained and insuredOne named backup you meet in the first month

A companion sitting with a client, both holding a mug of tea
Employed, not introduced

Why we put our companions on the payroll

Introductory agencies are cheaper to run because the companion is self-employed. You become their employer in all but name: you cover the insurance gap, you find the replacement when they are ill, and you have nobody to ring when something goes wrong.

Ours are employed. They are paid for their travel between visits, they are supervised, and if one is unwell it is our problem to solve, not yours. It costs us more. It is the reason the promise of the same face every week is a promise we can actually keep.

  • Paid above the National Living Wage, including travel time
  • Employers’ liability and public liability insurance in place
  • Supervised, with a named manager they can reach
  • Never asked to do personal care, so the visit stays what it is
A companion and a client sharing a cup of tea
How we choose them

Five things every companion clears before a first visit

None of this is unusual in good care. What is unusual is publishing it, so you can hold us to it.

  1. An enhanced DBS check

    Enhanced Disclosure and Barring Service check, renewed, and checked against the adult barred list.

  2. Two references, taken up and spoken to

    Not collected and filed. Rung, and asked the awkward question about reliability.

  3. A face-to-face interview about temperament

    We are not hiring for clinical skill. We are hiring for patience, curiosity and the ability to sit with someone for two hours without checking a phone.

  4. Training before any solo visit

    Safeguarding adults, the scope boundary, dementia awareness, basic first aid, lone working and record-keeping.

  5. Two shadow visits, then sign-off

    Alongside an experienced companion. Nobody visits alone until they have been signed off in person, and none of that is charged to you.

Matching

You meet them before you commit to anything

We match on interests and temperament before availability, which occasionally means asking you to wait a week for the right person rather than sending the free one on Tuesday.

Then you meet them at home, for free, with no obligation to go ahead. If the fit is not right, say so — we would far rather change the companion in week one than lose the client in month three.

Every regular client is also given one named backup companion, who visits alongside their main companion inside the first month, so the cover person is never a stranger.

What we ask them — from our own interview notes

“Tell me about a time you sat with somebody who did not want to talk. What did you do for the next hour?”

“A client asks you to help them out of the bath. What do you say, and who do you ring?”

“You arrive and the family is having an argument. What is your job in that room?”

The same companion

Every regular visit, with one named backup you meet inside the first month. Not whoever is free.

Employed and vetted

Our companions are on our payroll, not introduced to you as self-employed strangers. Enhanced DBS on every one.

A written update

A short note to your nominated family contact after every single visit. You should not have to ask how it went.

A published price

£54 for a two-hour weekday visit. No assessment fee, no set-up fee, no deposit and no minimum term.

Meet the companion we have in mind, before you decide

Tell us who the visits are for and what they enjoy. The first meeting is at home, free, and there is nothing to sign afterwards.