Someone with you, from the journey to getting home.
Company on the way, in the waiting room and during your appointment where permitted. Plan the parts where you want someone alongside you.
Talk through the whole visit
An appointment involves more than its start time. There is the journey, finding the department, waiting and getting home. Tell us what you want help with so we can allow enough time.
You might want a companion because you dislike travelling alone, would value another person in the waiting room or want company afterwards. You can arrange this for yourself or help someone close to you get started.
Decide what you want your companion to do
We agree whether the companion will travel with you, wait nearby or join you during the appointment where the service permits. You decide what information you want to share.
You can ask for help noting practical details or remembering a question you wanted to raise. Your companion does not make health decisions or replace advice from the professional you are seeing.
Settle the practical details
Share the location, time and expected length, along with any access needs and support already arranged. We discuss transport, parking, waiting time and the return journey. Tell us about any instructions from the clinic that affect the visit.
Some appointments require a particular kind of escort or supervision afterwards. Check those requirements with the clinic before booking companionship, so the right support is arranged.
Know the cost before booking
The visit covers the agreed time with your companion. We explain transport and other expenses before you book. If an appointment runs late, we follow the arrangements agreed with you.
What would you like company for?
Tell us what you have in mind. We’ll talk through the visits and introduce a companion for a free meet-and-greet.